that pressure actually brought janet napolitano, secretary of national security, to the island today. here's what she said. >> we knew that staten island took a hard hit from hurricane sandy. so we want to make sure that the right resources are brought here as quickly as possible to help this community, which is so strong, recover more quickly. >> i can tell you that it's bitter cold. they have no electricity. one of the complaints is that all emphasis is on manhattan. i have a friend who's camped out in lower manhattan. they have no electricity in lower manhattan. con ed is making that emphasis to make electricity be restored. all you see is the trucks can get stuff out now that they have showed up. you don't see the utility company putting the electricity on. it is being restored in other parts. but the area hardest hit is still waiting. neil: what is remarkable is that a lot of local officials, the republican governor, a democratic president, each congratulating the other. each congratulating local officials that they are on top of it. that things are getting better. but to look at